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You can cancel your order directly from your account if it's still processing. Just go to My Account > Orders, view the order, and click "Cancel".
we offer standard delivery across Dubai within 3-5 business days for a flat rate of AED 15, with free shipping on all orders over AED 2000. For faster service, we also provide express delivery options. You can see the exact cost and choose your preferred option at checkout before completing your purchase.
To buy from Fgmagnit, all you need is a valid email address for order updates, a delivery address within the UAE, and a preferred payment method—we accept major credit/debit cards and cash on delivery. You can quickly check out as a guest or create an account to manage your orders and save your details for a faster shopping experience next time.
1. Through Your Account (Easiest Way):
Log in to your Fgmagnit account.
Go to "My Account" > "Orders".
Find your order and click "View". The order status and tracking number (if available) will be displayed there.
2. Using a Tracking Link:
Once your order has been shipped, you will receive a shipping confirmation email.
This email will contain a tracking number and a direct link to the courier's website (such as Emirates Post, Aramex, etc.).
Click that link to see the real-time status and location of your package.
You can get your money back by requesting a return and refund. We offer refunds for items that are returned in their original, unused condition.