Welcome to the Fgmagnit Support Center. We’re here to help you get the most out of your electronics. Find instant answers to common questions, manage your orders, or contact our team.

Quick Links & Popular Topics

Get help fast with these common topics:

  • 🔄 Returns & Refunds: Learn how to return an item or request a refund.
  • 📦 Track Your Order: Check the status of your shipment.
  • ❓ Cancel an Order: Steps to cancel your purchase.
  • 💳 Payment Methods: Info on Tamara & Stripe.
  • 🛠️ Product Help & Warranties: Support for your specific device.

Find Answers in Our Help Section

Browse our detailed guides and FAQs for step-by-step solutions.

Order Management

  • How to Check Your Order Status
  • Understanding Your Order Confirmation
  • Changing Your Delivery Address
  • Order Cancellation Policy

Shipping & Delivery

  • Delivery Times & Costs in Dubai
  • Track Your Package
  • Shipping Policy
  • International Shipping Information

Returns & Warranty

  • How to Return a Product
  • Electronics Warranty Information
  • Refund Status & Timelines
  • Return Shipping Instructions

Payments & Pricing

  • Accepted Payment Methods
  • Using Tamara (Pay Later)
  • Using Stripe (Credit/Debit Card)
  • Payment Security

Account & Technical Support

  • Managing Your Account
  • Troubleshooting Common Product Issues
  • Manufacturer Warranty Claims

Can’t Find What You Need? Contact Us!

If you couldn’t find the answer you were looking for, our dedicated support team is ready to assist you.

For the fastest resolution, please have your Order Number ready.

📧 Email Support

  • Email: support@fgmagnit.com
  • Response Time: Within 24 hours
  • Best for: Detailed inquiries, returns, warranty claims, and order modifications.

💬 Live Chat

  • Available: On our website during business hours.
  • Best for: Quick questions and instant answers.

We’re Here to Help

Thank you for being a valued Fgmagnit customer. Our goal is to ensure you have a seamless experience from browsing to unboxing.

The Fgmagnit Team